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Requirements for Servitization in Manufacturing Service Ecosystems


Authors

  • Wiesner, S. A.
  • Sesana, M.
  • Gusmeroli, S.
  • Thoben, K.-D.

Meta information [BibTeX]

  • Year: 2013, Reviewed
  • Prabhu, V. and Taisch, M. and Kiritsis, D. (Editors)
  • In: Advances in Production Management Systems. Sustainable Production and Service Supply Chains
  • Subtitle: IFIP WG 5.7 International Conference, APMS 2013, State College, PA, USA, September 9-12, 2013, Proceedings, Part IIPart II, IFIP WG 5.7
  • Conference: IFIP WG 5.7 International Conference, APMS 2013 in State College, PA, USA (September 9-12, 2013)
  • Series: IFIP Advances in Information and Communication Technology, Vol. 415
  • Publisher: Springer, Berlin Heidelberg
  • ISBN: 978-3-642-41262-2, eISBN: 978-3-642-41263-9
  • ISSN: 1868-4238
  • DOI: 10.1007/978-3-642-41263-9_9



Arbeitsgruppe BIBA


Abstract

As tangible products can be easily copied and customers ask for individual solutions, the European manufacturing industry increasingly bundles their products with associated services to so called “Extended Products” (EP). Missing competencies for this servitization have to be acquired by involving partners from the companies’ environment, the “Manufacturing Service Ecosystem” (MSE). However, traditional manufacturers lack the appropriate models, methods and tools for collaborative innovation, development and provision of EP. This paper presents the results of a requirements analysis of four manufacturing use cases that indicates the need for support in the area of servitization and collaboration in MSE.



Wiesner, S. A.; Sesana, M.; Gusmeroli, S.; Thoben, K.-D.
Requirements for Servitization in Manufacturing Service Ecosystems
In: Prabhu, V.; Taisch, M.; Kiritsis, D. (eds.): Advances in Production Management Systems. Sustainable Production and Service Supply Chains. IFIP WG 5.7 International Conference, APMS 2013, State College, PA, USA, September 9-12, 2013, Proceedings, Part IIPart II, IFIP WG 5.7. Springer, Berlin Heidelberg, 2013,
(Workgroup: BIBA)
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