Contributions to Conferences

KPIs to Manage Innovation Processes in VEEs - Initial Thoughts and Results

Abstract

While enterprise collaboration has become a significant factor to achieve business success, the distributed structure of virtual enterprise envi-ronments still carries new challenges towards successful operation of business processes within these networks. As one group of business process, innovation processes do challenge virtual enterprises to a much higher degree, because new products and services are target point. This paper discusses the utilization of key performance indicators to enable and to support the continuous flow of in-formation between the collaborators. They are essential towards successful in-novation processes and their usability in managing these processes. As the pre-dicted impact and outcome are essential factors, the manageability of ongoing innovation processes decreases with its rising innovative potential and level of uncertainty. The performance indicators raised by each enterprise of the net-work are highly divertive. This presents another challenge to the management of these distributed innovation processes, which may be met by partial unifica-tion and ICT based communication platforms.